Refund Policy

Customer satisfaction is our top priority, and we are committed to providing a smooth, transparent, and fair refund process. Refunds are applicable only in cases where the product received is damaged, defective, incorrect, or does not match the description provided on our website. Customers must raise a refund request within the specified time period from the date of delivery to ensure timely processing.

To be eligible for a refund, the product must be unused, in its original condition, and returned with all original packaging, accessories, and proof of purchase. Once a return request is submitted, it will be reviewed and verified by our team. Upon successful inspection and approval, the refund will be processed using the original payment method. Please note that the time required for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

Certain products may not be eligible for return or refund due to their nature, hygiene considerations, or specific conditions mentioned on the product page. Shipping charges, if applicable, are generally non-refundable unless the return is due to an error on our part.

We reserve the right to reject any refund request that does not meet the eligibility criteria, is submitted after the allowed time frame, or appears to be fraudulent or abusive.

In cases where a refund is approved but the customer prefers a replacement, such requests may be accommodated based on product availability and applicable policies. Replacement requests are handled as quickly as possible to minimize inconvenience.

Customers are encouraged to inspect their orders at the time of delivery and report any issues promptly. Our support team is available to assist and guide you throughout the process. We aim to ensure a reliable and customer-friendly shopping experience at every step.